First, ensure your travel profile is up to date - How to review and edit your travel profile
Neo is a fully featured travel solution able to handle complex and advanced travel requirements. Content is provided for
All commercially available airlines including the GBT Preferred Extras program, offering negotiated rates across numerous routes and airlines. Also book lowcost carriers such as Southwest and Spirit
Hotels (including GBT Preferred Extras discounts, Booking.com, Expedia hotel content)
Bookable US Rail via Amtrak and UK rail via The Trainline Business.
Ground transport and shuttles globally
The vast majority of trips can be booked quickly using 3 principles, search, select and book.
Step 1 - To begin a new trip booking from Neo1, start by logging into Neo1, select the Travel tab (left-menu)
Step 2 - click on Book. This will take you to the Neo online booking tool.
Step 3 - Choose your Travel Type (Flight) and search parameters (start, destination, dates)
You can expand More Search Options to search for a particular cabin class, direct only results and flexibility options.
************* TIP: When searching for timings, choose Flexible Travel Time *************
Step 4 - Once you have completed your parameters, click Search
Neo will now complete a search across all content sources for your required parameters. The next screen you see will present the options available.
The flights result screen will display available options, along with two sets of filters. You can do traditional filters such as stops, carriers, connections along the top of the screen, and some smart filters including Recommended, Earliest, Fastest and Cheapest below this.
Recommended is a smart recommendation based on your search criteria, price and any policy you have configured.
You can select the expand icon to see additional information such as routing, equipment, available amenities and refund/modification rules for the fare.
Step 5 - Click on Select, and if you have selected a round trip, you will be presented with the available return flight options based on the ticket chosen (for example, compatible alliance return flights will be shown).
Step 6 - Select your cabin class and seat (if applicable)