Virtual Card Setup - American Express Global Business Travel

Get a secure, digital payment card in seconds, with a clear spend limit, real-time tracking, and no plastic to carry. Spend without paying out of pocket and without guessing about your budget, because it's already approved.




Disclaimer: This feature is currently available to US clients only and limited to select financial institutions.

Get your virtual card in three steps

Prepare your profile, request your budget, and start spending.



1

Prepare your profile

Make sure your profile details are up to date so your card can be issued to you.

2

Request your budget

Submit a budget request for what you need to spend. Your card can't be used until it's approved.

3

Use your virtual card

Book travel, make online purchases, or pay with your mobile wallet, all within your approved budget.

!

Tip: To be able to use a virtual card, your admin needs to set it up for your company first. You'll be issued a card once that's in place.


Why you'll love your virtual card

No more paying out of pocket and waiting on reimbursement. Approval is built in, so you can purchase what you need, when you need it.



Ready in seconds


Once your budget request is approved, you can spend. It's as simple as that.

Know your limit upfront


See exactly what your approved budget covers, so you can spend with confidence and never guess where the line is.

Flexible ways to spend


Use it for online purchases, to book travel, or for physical spend with your mobile wallet.

Have you completed your profile yet?

You'll need to update your profile with your date of birth, phone number, and personal home address before your virtual card can be issued. This is required for security reasons.

Before you get your card

Four quick things to know before your first virtual card: how to update your profile, how to request the budget you need, how to view your card details, and how to start spending once it's approved.

How to update your profile


Learn how to update your profile so your virtual card can be issued.


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How to request a budget


Learn how to request the budget you need to fund your virtual card.


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Adding your card to your wallet


See how to add your virtual card to your mobile wallet once it's active.


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How to see your virtual card details


See how to view your virtual card details once it's active.


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What you'll need before your card is issued

Your virtual card is issued, so your profile needs your date of birth, phone number, and personal home address on file before it can be created. This information is required for the bank to issue the card and grant funding.


Create a budget

Explore more resources

Close-up of a virtual card on a phone screen

1. Using your virtual card to make purchases online


Step-by-step guide to paying online with your virtual Card details.


Read more →
Team reviewing spend data on a monitor

2. Modify your virtual card budget


Need more funds, a lower limit, or a new end date? See how to request a change to your existing budget.


Read more →

Frequently asked questions

Still have questions? Your customer success team is just an email away.


How do I know my spend limit?


Your approved budget request sets your card's spend limit. Check your card details in your profile anytime to see your real-time spend, remaining budget, status, and expiration date.

What happens if my card is lost or compromised?

Contact your admin or reach out to help@amexgbtone.com right away. They can freeze your card immediately to prevent further use.

Can I use my virtual card to book travel?

Yes. Once your card is active, you can use your virtual Card to book travel directly with Amex GBT.

What happens when my budget's end date passes?

Your funding amount reduces back to zero after the end date you set. You can request a new or modified budget anytime to keep spending.

Can I change my budget after it's approved?

Yes. You can request more funds, a lower limit, or a new end date at any time from Budget authorizations.

Ready to get your virtual card?

Request your budget and start spending securely.


Start Card setup


GBT Travel Services UK Limited (GBT UK) and its authorized sublicensees (including Ovation Travel Group, Egencia, and CWT) use certain trademarks and service marks of American Express Company or its subsidiaries (American Express) in the “American Express Global Business Travel” and “American Express GBT Meetings & Events” brands and in connection with its business for permitted uses only under a limited license from American Express (Licensed Marks). The Licensed Marks are trademarks or service marks of, and the property of, American Express. GBT UK is a subsidiary of Global Business Travel Group, Inc. (NYSE: GBTG). American Express holds a minority interest in GBTG, which operates as a separate company from American Express. © 2026 GBT Travel Services UK Limited.
American Express Global Business Travel