Travel Settings

  1. Travel made simple

    From comparing flights to tracking spend, everything is designed to make travel effortless to book and easy to manage. Whether it's a flight, a hote...

    Mon, 21 Sep, 2026 at 4:18 PM

  2. Travel Setup Basics: Load Users & Update Traveler Profiles

    Audience: Admins  Setup for travel starts with two simple steps: load users and update traveler profiles.  For those teams who don't des...

    Wed, 29 Oct, 2025 at 9:35 AM

  3. How To Add a Company Level Payment Method (for Travel)

    Audience: Admin Purpose In this article, we will cover how to load a company level payment card and assign access to this card to users across ...

    Wed, 29 Oct, 2025 at 9:35 AM

  4. How to add company loyalty programs

    Audience: Admins Purpose Setting up your company's corporate loyalty programs and negotiated travel contracts helps you maximize savings and...

    Tue, 21 Jul, 2026 at 1:01 PM

  5. Understanding and Managing Email Notifications (Travel)

    Audience: Admins Purpose When travel is booked on the platform, two emails are generated: Email #1 - From the platform system - Trip itinerary a...

    Tue, 21 Jul, 2026 at 1:02 PM

  6. Managing Travel Policy

    Audience: Admins  Purpose The platform allows you to better control travel spend by customizing your travel policy settings. Policy parameters ...

    Thu, 17 Sep, 2026 at 3:35 PM

  7. Team Training for Travel

    Audience: Admins  Purpose In this article, let's train your team to use Amex GBT's spend platform for travel. The below resources will pre...

    Tue, 21 Jul, 2026 at 1:03 PM

  8. Update a User Profile (as an Admin)

    Audience: Admins Purpose As an Admin user, you can complete the personal profile for another user. You can add/modify the following details: ...

    Tue, 21 Apr, 2026 at 2:55 PM

  9. How to Book Travel (Arrange) for Others

    Audience: Admins and Arrangers Purpose Platform Admins and Arrangers can quickly search and book travel for employees and guest travelers, view ...

    Wed, 29 Oct, 2025 at 10:17 AM

  10. How to Duplicate a Trip Itinerary (for Another Traveler)

    Audience: Admins | Arrangers Purpose In this article, we will cover how to duplicate a trip. Duplicating a trip is a quick and easy way to book th...

    Wed, 29 Oct, 2025 at 10:18 AM

  11. View All Company Trips (Admin or Arranger)

    Audience: Admin and Arranger Purpose Travel Admins and Arrangers can view all trips booked for travelers(Users)    By default, all Administrator...

    Wed, 29 Oct, 2025 at 10:21 AM

  12. Travel Policy and Pre-Trip Approval

    Audience: Admins  Purpose The platform allows you to better control travel spend by customizing your travel policy settings. Policy parameters ...

    Thu, 17 Sep, 2026 at 3:35 PM

  13. Where to find Airline Credits for all users - Admin/Arranger (US only)

    Audience: Admin / Arranger Purpose In this article, we will cover how to access credits for all users across the business.  The used air tick...

    Wed, 29 Oct, 2025 at 10:23 AM

  14. Create and Book Travel for a Guest (arranged traveler)

    Audience: Admins, Arrangers, User with Travel Host role  Purpose The platform includes the ability to create travelers who are not full time emplo...

    Wed, 29 Oct, 2025 at 10:18 AM

  15. Locate a Draft or Booked Trip (User)

    Audience: User Purpose There are two options for viewing trips. Within the platform, you will be able to view your booked trips (these exclude tr...

    Wed, 29 Oct, 2025 at 10:20 AM

  16. How to Approve Travel (as a Supervisor)

    Audience: Supervisor Purpose If an approval is set up for your company then there are two ways to approve the trip.  Option 1 - By the email that...

    Wed, 29 Oct, 2025 at 10:23 AM